All BKON beacons are warranted for 1 year from purchase to be free from manufacturing defects in materials and workmanship under normal use and service. Should our hardware fail due to a manufacturing defect during the warranty period, we will replace it free of charge. Our warranty does not extend to the batteries supplied with our beacons, which may be replaced with standard, consumer batteries. If a beacon is not functioning, we do ask that you first try replacing the battery.
BKON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, abuse, accidental damage, modification, water damage, or improper repair.
Without question, we will accept returned beacons within 30 days of receipt and credit the original purchasing account. The customer must return the product in its original packaging and is responsible for the returned shipping costs. For returns of 1,000 beacons or more, BKON shall charge a restocking fee of 40% of the purchase price of beacons returned for reasons other than being defective.